Grammarly combines spelling and grammar correction with clarity, delivery, tone, rewriting, generative AI, plagiarism checking, and AI detection. Its main advantage is reach: Grammarly Docs works in a browser, while separate desktop and browser integrations can surface suggestions in many writing environments. The Free plan can be used indefinitely and includes core correctness feedback, tone visibility, and 100 AI prompts per month.
The current limits matter for heavier users. Grammarly says an account can be used on up to five devices. It lists rolling limits of 300 documents or 150,000 words in 30 days and 100 documents or 50,000 words in 24 hours. A Grammarly Docs document can contain up to 100,000 characters, and uploads are capped at 4 MB. DOC, DOCX, ODT, TXT, and RTF uploads are supported, while PDF, LaTeX, and Markdown uploads are not.
4.1 What other users repeatedly report
Independent reviews strongly support Grammarly's ease-of-use advantage, but they also repeat the context problem seen in our test. At our August 25, 2026 check, G2 displayed about 4.7/5 from 13,568 reviews and Software Advice displayed 4.7/5 from 7,218 reviews. Users commonly praise real-time corrections, clear explanations, broad integrations, writing improvement, and time savings. Software Advice also displayed 4.8 for ease of use, with functionality at 4.6 and value and support at 4.5.
G2's negative-theme counts were substantial: incorrect corrections appeared in 618 mentions, inaccuracy in 549, poor suggestions in 427, incorrect suggestions in 420, and irrelevant suggestions in 388. Trustpilot showed a lower 3.2/5 from roughly 10,000 reviews, with recurring complaints about cancellation, refunds, support, subscription expectations, and product behavior. Reddit discussions repeat frustration with locked advanced suggestions, contextually wrong recommendations, and unstable scores or suggestion counts. These platforms serve different populations, so we do not average their ratings. Billing and support were not part of our test.